Kennedys IQ – new platform by Kennedys
Kennedys’ strategy of helping clients use lawyers less has taken a huge leap forward with the launch of Kennedys IQ, a separate technology driven company whose purpose is to be “Kennedys, without the lawyers”. Combining human and machine intelligence, Kennedys IQ has been set up to focus on product development targeted at the needs of clients, rather than the firm’s internal operating efficiency, and recognises that the future of legal services is not just about legal advice. It offers organisations managing claims a revolutionary blend of strategic and operational support, building on the firm’s award-winning suite of software tools that are already in use with multiple clients around the world. Kennedys IQ is the new home for these cutting-edge developments, which run off its new bespoke IQ Platform, supported by lawyers, technologists and claims experts. The goal is to help clients manage claims in less time, at a lower cost and with better outcomes. Kennedys IQ Platform does this by pulling together multiple data points from Kennedys, clients and external sources and then using artificial intelligence (AI) and machine learning to uncover claims trends and best practice, as well as insight into how the client’s business is performing, what its competitors are doing, and what trends are emerging in the industry. The IQ Platform features six smart tools that clients can switch on and off to automate or manage the day-to-day claims process: Incident Manager, Fraud Detector (formerly Ki), Portal Manager, Defence Lawyer (powered by the award-winning KLAiM system), Settlement Negotiator (formerly Cybersettle) and Recovery Manager. IQ Platform also performs AI functions, such as predicting medical damages and making automatic settlement recommendations. These tools are now powered by the new IQ Platform, meaning they are intelligent, always learning and optimising, and finding the most efficient and effective ways to get to the outcomes clients need. Offering clients true, proven alternatives to traditional legal services, Kennedys IQ can also provide bespoke solutions for clients with a particular challenge, such as a workflow issues or reporting needs.